UX training

By training product and technology teams, more insights can be gathered and richer feedback can be fed into the project.

Personally, I’m a strong advocate of educating teams in user experience research and design techniques.

I believe that by training people in research and design methods, the scope and reach of small UX teams in organisations can be broadened.

By training product and technology teams, more insights can be gathered and richer feedback can be provided particularly in early project discovery and research phases.

EXAMPLE:

With Deutsche Bank, I created and recorded several presentations to facilitate Product Manager training in UX techniques.

The “course” consistent of 3 parts moving from collecting data through client interviews, interpreting and analysing the resulting information, and finally collating this into meaningful outputs such as personas, task flows and design ideas.